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Documentation Index

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Inbox zero is not about deleting everything — it is about having a clear, trustworthy inbox where nothing slips through the cracks. Replyless helps you reach that state by automatically drafting replies, categorizing messages, and surfacing what needs your attention first. Once you clear a message, it leaves your active inbox and stays searchable in your archive. You stay in control; Replyless handles the volume.

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What “clearing” means in Replyless

Replyless distinguishes between two actions:
  • Clear — Mark a message as handled. It is removed from your active inbox and moved to your archive. Use this after sending a reply, or for messages that required no response.
  • Archive — Move a message out of the inbox without marking it as actioned. Useful for messages you want to keep but that do not require a reply (for example, receipts or confirmations).
Both actions remove the message from your inbox view. The difference is that cleared messages are tagged as actioned, which helps Replyless learn what kinds of messages you handle quickly and which ones tend to linger.
Clearing a message in Replyless does not delete it. You can find every cleared and archived message by searching your inbox or browsing the archive view.

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How Replyless processes your inbox

When a new message arrives, Replyless:
  1. Assigns it to a category (such as newsletters, action required, or personal).
  2. Scores it for urgency and surfaces it in your triage queue if it needs attention.
  3. Generates an AI draft reply if the message looks like it requires a response.
  4. Presents it in the Inbox interface, ready for you to review and send or clear.
You work through messages one at a time. Each send or clear moves the next message into view. When the queue is empty, you have reached inbox zero.

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A typical inbox-clearing session

1

Open your inbox

Navigate to the Replyless Inbox. The triage queue shows your highest-priority messages at the top. A count badge displays how many messages are waiting.
2

Review the first message

Read the message and the AI-drafted reply beneath it. Replyless pre-fills the reply based on the conversation thread and your communication style.
3

Edit, send, or skip

Edit the draft if needed, then click Send to reply and clear the message in one step. If no reply is needed, click Clear to archive it as handled. Click Skip to move it to the bottom of the queue and come back later.
4

Work through the queue

Continue reviewing messages. Replyless automatically loads the next item each time you send or clear. Categories and filters let you focus on one type of message at a time — for example, clearing all newsletters before moving to action-required items.
5

Reach inbox zero

When the queue is empty, Replyless confirms that your inbox is clear. New messages that arrive will appear immediately, so you can maintain inbox zero throughout the day with short, focused sessions.

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Tips for maintaining inbox zero

A single focused session of 10–15 minutes is usually enough to clear a typical inbox. Scheduling it at the same time each day (for example, first thing in the morning or end of day) makes it a habit rather than a chore.
Filter your inbox by category before starting a session. Clearing all newsletters at once is faster than switching context between different message types. See email categories for details on how categories work.
Even if you edit every draft before sending, AI replies save you from staring at a blank reply box. Start from the draft and adjust the tone or detail level rather than writing from scratch.
If a message needs a reply but you are waiting on information, snooze it. Replyless will resurface it at the time you choose so it does not block the rest of your clearing session.