When a message arrives in your inbox, Replyless reads it and assigns it to a category before you ever see it. Categories help you understand at a glance what kind of attention each message needs — and let you batch similar messages together for faster clearing. You can override any automatic assignment, create custom categories, and filter your inbox by category at any time.Documentation Index
Fetch the complete documentation index at: https://replyless.ai/docs/llms.txt
Use this file to discover all available pages before exploring further.
Default categories
Replyless ships with a set of default categories that cover the most common inbox patterns. Each category has a name, a description, and a default triage behavior.| Category | Description | Default triage behavior |
|---|---|---|
| Action required | Messages that clearly need a reply or a task completed | Surfaced immediately in triage |
| FYI | Updates, confirmations, or notifications that need reading but no reply | Low triage priority |
| Personal | Messages from friends, family, or personal contacts | Medium triage priority |
| Newsletter | Subscription emails, digests, and marketing content | Grouped at the bottom of triage |
| Sales outreach | Cold outreach, vendor pitches, and promotional email | Grouped at the bottom of triage |
| Receipts & invoices | Order confirmations, payment receipts, and billing statements | Auto-cleared after 30 days unless marked otherwise |
| Calendar & scheduling | Meeting invites, RSVPs, and schedule-related messages | Surfaced in triage when a response deadline is near |
| Internal | Messages from colleagues in your organization’s email domain | Medium triage priority |
The Action required category is the most important for reaching inbox zero. Replyless will always surface these messages at the top of your triage queue regardless of when they arrived.
How messages are assigned to categories
Replyless uses several signals to decide which category a message belongs to:- Sender address and domain — Known newsletter platforms, CRM tools, and bulk senders are recognized automatically.
- Message headers — Headers like
List-Unsubscribe,Precedence: bulk, andAuto-Submittedindicate automated or mass-sent email. - Subject line and body content — Keywords, tone, and structure help distinguish a personal message from a sales pitch or a receipt.
- Thread history — If you have previously replied to a sender, Replyless is more likely to categorize their messages as personal or action required.
- Your past behavior — If you consistently clear or archive messages from a sender into a specific category, Replyless adjusts future assignments to match.
Overriding a category assignment
If Replyless assigns a message to the wrong category, you can change it in one step.Open the message
Click the message in your inbox. The current category label appears near the top of the message view.
Select the correct category
Choose the category that better fits the message. The change takes effect immediately and the message moves to the correct category view.
Customizing categories
- Rename a category
- Create a custom category
- Disable a category
Go to Settings → Categories. Click the pencil icon next to any default category to rename it. The name change is cosmetic — the category’s matching behavior stays the same.